• Cox Automotive
  • $50,870.00 -81,200.00/year*
  • Atlanta, GA
  • Advertising/Marketing/Public Relations
  • Full-Time
  • 4810 Welcome All Rd

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Description

Establish and maintaincomputerized inventory records of vehicles for sale to include data entry andcontinuing update of vehicle identification, condition and sale processingstatus. Prepare related reports and coordinate activities with accountrepresentatives.

Key Responsibilities

  • Perform data entry ofrequired information in the AS 400 system of vehicle identification number(VIN), and other descriptive information.

  • Manage accountrelationships, maintaining effective communications and ensuring customerrequirements are met

  • Maintain vehicle files

  • Verify title information

  • Log in titles whenreceived

  • Create and file infolders

  • Work with titledepartment to ensure that a negotiable title is obtained for each vehicleassigned to the account

  • Work with posting clerkto ensure completion of recon, transportation, and all other vehicle chargesare applied to the appropriate vehicle in the AS400 system

  • Respond to customerinquiries relating to vehicles

  • Provide quality serviceand assist in resolving problems

  • Mail out sale packagesthe day after sale

  • Pull and updateconsignment inventory information of vehicles transmitted by customer

  • Investigate transmissionerrors

  • Verify vehicleeligibility for the sale and provide customer with inventory reconciliationreport.

  • Communicate withTransportation department in order to arrange required transportation or obtaininformation including transportation condition reports, bills, etc.

  • Pull transmittedtransportation charges as needed

  • Establish customervehicle files in the computer system

  • Update vehicle files ona continuous basis with standardized abbreviations to assure that vehiclelocation, condition, special announcements, and other activities relative tothe vehicle are properly recorded

  • Seek floor priceinformation from account representative and enter it into computer system

  • Review, enter, andupdate vehicle condition report information in the computer system

  • Pull and printelectronic condition reports. Provide customer with copies as necessary. Incoordination with account representative, account operations coordinator, andaccount specific procedures

  • Prepare sale vehicle runprocess including run order, scheduling, notice to customer account, etc.

  • Follow up on vehiclepreparation for the sale by reconciling incoming bills against orderedwork/repairs for each Institutional customer vehicle

  • Contact customercoordinators, service vendors and/or account representative when theinformation is missing or problems occur

  • Communicate withaccounting department in order to balance the sale and perform post- saleinvoicing for accounts receivable as needed

  • Maintain and updatephysical vehicle inventory files that document all activities relative to eachcustomer vehicle, assuring accurate sale processing/closing records

    Change & Innovation

  • Clarifies andunderstands the broader purpose of ones own work

  • Generates innovativeideas and solutions to challenges/opportunities

  • Identifies ways tostreamline and/or improve work processes Adapts in the face of ambiguity oruncertainty Embraces changes affecting ones area

    Customer Focus

  • Incorporates feedbackfrom customers to improve customer service

  • Communicate with OnlineOperations department in order to prepare assigned vehicles for units asrequired

  • Delivers impactful,timely solutions that are meaningful to the customer online programs

  • Follows up withcustomers to ensure problems are solved

  • Prepare various reports,lists and handouts such as sales and expense report, sold Addresses customerneeds by identifying the right people and resources from across the vehicles bynet amounts report, dealer attendance report, lot and transportation damageenterprise report, block summaries, etc.

    Collaboration

  • Encourages people todraw on each other to work together effectively, within and across

  • Visibly demonstratesafety commitment by following all safety and health procedures and teamsmodeling the behaviors related to such

  • Actively participate insupport of all safety Demonstrates we versus me thinking activities alignedwith Safety Excellence

  • Builds and cultivatesrelationship networks across the organization

  • Perform other duties asassigned by management

  • Works cooperatively withpeople from diverse perspectives and backgrounds

    Drives Results

  • Establishes realisticplans and work schedules Identifies and leverages support and/or resourcesneeded to carry out own work

  • Negotiates/re-negotiatespriorities and competing demands for ones time

  • Surfaces problems andremoves obstacles in order to move the work forward in a timely manner

  • Takes the initiative toachieve high levels of productivity and quality

    Effective Communication

  • Provides clear andthorough information to others (e.g., verbal, written, email, presentations,meetings)

  • Listens actively andcarefully to others opinions and ideas

  • Tailors communication tothe appropriate audience

  • Shares viewpoints openlyand directly with others

  • Shares timely updatesand information with relevant parties

  • Demonstrates composureunder pressure

    Develops Self and Others

  • Seeks opportunities toacquire new knowledge and skills

  • Shares own experienceand expertise with others

  • Accepts feedback openly,without becoming defensive

  • Learns from experiences,including successes, setbacks, and/or resistance

  • Provides honest, timelyfeedback to others, even if uncomfortable


  • Qualifications

    Education & Specialized Knowledge

  • High School Diploma orequivalent required

  • Validdrivers license and safe driving record required.

  • Effective communicationand organization skills required

  • Effective communicationand organization skills required

  • Commitment to providingexcellent customer service essential

  • Experience 1 - 3 yearsof clerical or administrative experience in the automotive industry preferred

  • Data entry experiencerequired

  • General title experienceor knowledge a plus


  • AboutCox Automotive

    Cox Automotiveis transforming the way the world buys, sells and owns cars withindustry-leading digital marketing, retail, financial and wholesale solutionsfor consumers, dealers, manufacturers and the overall automotive ecosystemworldwide. The Cox Automotive family includes Autotrader, Dealer.com,Dealertrack, Kelley Blue Book, Manheim, NextGear Capital, vAuto,VinSolutions, Xtime, incadea and a host of other brands. With a complete andconnected view of the automotive ecosystem, Cox Automotive is a global companyconnecting people, cars and capabilities with services that link the automotivevalue chain. Cox Automotive is a subsidiary of Cox Enterprises. For moreinformation about Cox Automotive, visit .

    Cox is anEqual Employment Opportunity employer - All qualified applicants/employees willreceive consideration for employment without regard to that individuals age,race, color, religion or creed, national origin or ancestry, sex (includingpregnancy), sexual orientation, gender, gender identity, physical or mentaldisability, veteran status, genetic information, ethnicity, citizenship, or anyother characteristic protected by law.


    Organization

    :Cox Automotive

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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