Operations Manager

Employment Type

: Full-Time

Industry

: Miscellaneous



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CEVA  Logistics provides world-class supply chain solutions for large and medium-size national and multinational companies across the globe. As an industry leader, CEVA offers customers complete supply chain design and implementation in contract logistics and freight management, alone or in combination. Together with CMA CGM, a leading worldwide shipping group and CEVA’s strategic partner, we are able to offer our customers end-to-end logistics solutions. CEVA’s integrated global network has facilities in over 160 countries and approximately 58,000 employees; all dedicated to delivering consistently excellent operations and supply chain solutions. In our North American cluster, CEVA has more than 11,000 associates running all of Freight Management and Contract Logistics operations in the United States, Canada and Mexico.

CEVA  offers competitive incentive packages, excellent benefits and an exceptional culture for career building. Start your career with  CEVA  and build on our Foundations: Unity, Growth and Excellence. At CEVA, we are passionate about our people and our people are passionate about supply chain management.

Job Summary

The Operations Manager provides managerial leadership to supervisors and direction to the organization to meet customer goals and expectations in support of the company’s policies and General Manager’s objectives. This individual ensures productivity levels are reached in an effective and efficient manner maintains quality performance objectives and assists in cost control programs. Manages staffing and training issues and administers discipline.

Primary Duties and Responsibilities

  • Develops and implements effective and efficient operation plans.
  • Maintains and enhances relationship with the customer through daily contact, to ensure an open-line of communication.
  • Promotes the maintenance of a quality system.
  • Conducts pre-shift meetings.
  • Manages and directs supervisors and employees.
  • Conducts discipline and corrective action.
  • Handles problem calls.
  • Reviews all error investigation reports for accuracy and completeness.
  • Manages and coordinates maintenance.
  • Other duties as assigned by the General Manager.
  • Education and Experience

  • Bachelor’s Degree or equivalent experience in Logistics/Supply Chain Management or related field is required. At least three (3) years experience in Logistics is required.
  • Languages and Communication Skills

  • Must be able to read, write and speak English fluently.
  • Ability to interact effectively with all levels of employees.
  • Computer Skills

  • Proficiency in Microsoft Office, internet, web-based and job specific software applications.
  • Other Skills/Experience
  • Experience with budgeting.
  • Balance team and individual responsibilities.
  • Organizational skills and the ability to prioritize in demanding environments with tight deadlines.
  • Travel Requirements

    Up to 10% travel may be required.

    CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

    CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.


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